> For the complete documentation index, see [llms.txt](https://docs.agilecase.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.agilecase.com/administrator-documentation/case-type-settings/creating-a-new-practice-area.md).

# Creating a New Practice Area

This lesson will show you how to create a new practice area in AgileCase.

### Access practice areas

<figure><img src="/files/c77HFLkLjamcKW8r3sgq" alt="" width="177"><figcaption></figcaption></figure>

One of the key aspects of case management in AgileCase is the relationship between practice areas, case types and case plans. How you relate these elements will shape the structure of the system and allow you to customize AgileCase to work for your business in your specialist field.

In brief, a practice area is a department within your business, for example "General Work" or "Consultancy". A case type governs the content of a case. For example a case type "Consulting" will contain the fields relevant to a consultancy project.

Finally, the case plan sets out a timeline consisting of preset milestones so you can ensure each case stays on track—naturally, different case types will require different case plans. The feature we will cover here is practice areas.

In order to set up a practice area, click the button under "Case Type Settings" on the settings menu.

{% stepper %}
{% step %}

### Add a new practice area

<figure><img src="/files/jsDYgmuGiM2NGyhqrYCE" alt=""><figcaption></figcaption></figure>

On the practice areas page you will find AgileCase's default practice areas which are aimed at the legal profession. These can be deleted if they are not relevant to your business.

To create a new practice area, click the "Add Practice" button.
{% endstep %}

{% step %}

### Fill in practice details

<figure><img src="/files/YcbC7vgPB1SHBM4X47vO" alt=""><figcaption></figcaption></figure>

You can now name your new practice area. You can also choose a default case type for the practice area. Find out more about case types here.

Once you are finished, click "Save Practice" to create your new practice area.
{% endstep %}

{% step %}

### Your practice area has been created

<figure><img src="/files/waoZMC86uIZ36E586Eau" alt=""><figcaption></figcaption></figure>

Now your practice area has been added to the list. In this case the example is "Consultancy" and it has been related to the case type "Consulting".

Once the consulting case type has a case plan and custom fields and has been related properly to the "Consultancy" practice area, you will have a dedicated section of your system devoted to consulting work.

This will contain a unique set of milestones and specialist fields within cases and only be accessible to users involved in consultancy work.
{% endstep %}
{% endstepper %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.agilecase.com/administrator-documentation/case-type-settings/creating-a-new-practice-area.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
